Customer Services
Your Account
Your Details
You can view and change your contact details at any time. Click here to alter your details.
Change your password
We recommend that you change your password occasionally to maximise your security. Click here to change your password.
Purchases, Delivery and Returns
Your shopping cart
Your shopping cart contains any items you have ordered but not yet paid for at the checkout. Click here to view your shopping cart.
Your order status
Are you wondering about your order? You can view the status of previous orders you have placed with us. Click here to view your order status.
Delivery options
Click here to find out more about your delivery options.
Returns
Did you receive something that is not quite right? Click here to view our returns policy.
Privacy and Security
orangutans.com.au Security
Your security is extremely important to us. Click here to learn how we protect our customers’ details.
BOS Australia Privacy Policy
Find out what information we gather and how we use it. Click here to view our privacy policy.
Shopping
Tax
Click here to learn about taxes charged on orangutans.com.au.
Online Shopping Help
Find answers to your questions about shopping at orangutans.com.au. Click here to view our shopping help system, or click here to view the answers to Frequently Asked Questions about BOS Australia.
If you still have not found the information you need, please check our Help page, our Frequently Asked Questions page, or contact us directly with your enquiry.